Jul 17, 2024  
Catalog 2024-2025 
    
Catalog 2024-2025

Automotive Service Attendant

Location(s): Catonsville


Program Description


Individuals successfully completing this certificate will be ready for employment opportunities in the automotive repair industry as Automotive Service Attendant technicians.

Automotive Service Attendants identify vehicle problems using computerized diagnostic equipment, plan work procedures using manuals, test parts and systems to ensure operability, and perform minor repairs, such as adjusting brakes, replacing spark plugs, or changing engine oil filters, grease and lubricate vehicles, perform tire maintenance, maintain parts inventories, perform service level checks, and interact with customers.  Criminal background checks and random drug testing may be required for employment.

Students in this program should be detail-oriented and have the ability to follow safe work practices. In addition to dependability and integrity, mathematical, technical, and mechanical aptitudes are desirable for this field.  Automotive Service Attendants should have the ability to stand or crouch for long periods of time, work in confined spaces, and have the capacity to lift 35 pounds regularly.

Automotive Service Attendants can find employment within commercial settings.  Vehicle service stations, new and used vehicle dealerships, and industrial fleet maintenance operations are all potential employers.  According to the U.S. Department of Labor, projected annual job openings from 2020-2030 in Maryland are 1,240.  Additional career information may be found in Career Coach:  https://ccbcmd.lightcastcc.com/

Program Outcomes


Upon successful completion of this certificate, students will be able to:

1. prepare to pass ASE testing for Brakes and Suspension Certification;

2. prepare to pass ASE testing for Electrical and Electronics Certification;

3. prepare to pass ASE testing for Steering and Suspension Certification; and

4. discuss opportunities to gain employment in the independent or dealership arena.

CCBC Pathway


Business Pathway - Pathways are designed to help you meet your academic and career goals by aligning related courses and programs.  Pathway students participate in a variety of activities that help explore career opportunities in their field of study.  You can meet with a CCBC advisor who help align — or realign — your educational plan with the Pathway that best supports you and your goals.

Program Credentials


CCBC Credential:

Students will receive a Continuing Education Workforce Certificate and have access to a Continuing Education academic record (transcript).

External Credential:

Students will be prepared to take ASE certification exams:  Brakes and Suspension, Electrical and Electronics, and Steering and Suspension.

Certifying Organization: Automotive Service Excellence (ASE) Education Foundation

 

Financial Aid and Payment Options


We offer financial aid by packaging public and private funding options to those who qualify, in select Continuing Education courses and programs. Additional opportunities for financial support include partial payment options through Nelnet Business Solutions and tuition waivers for those who qualify. Resources outside of CCBC may also be available through employer/sponsor paid tuition, the Department of Rehabilitation Services (DORS), and your local office of workforce development.

Some CE Workforce Development Certificate Programs are eligible for early high school funding through Maryland Blueprint for qualifying BCPS high school students.  Please check with your School Counseling Office to determine your eligibility for the BCPS Tuition Benefit Program. 

Program Length


Approximately 9 months.

Application Process


To apply, go to www.ccbcmd.edu/apply and complete the CCBC Continuing Education Workforce Certificate program application.  An email will then be sent with program information and any additional requirements necessary to apply for the program.

Open Entry – No screening or documentation required.

Prior Learning Assessment


This program has potential options for waving select courses based on previous coursework or articulated coursework from an approved curriculum or demonstrated portfolio and/or prior occupational learning.

Program Course Sequence


Course

Number

Course Title

Course

Hours

Textbook Information

(approximate cost, subject to change)

Costs

T=Tuition/F=Fees

AUT021

Introduction to Automotive Technology

79

 

$899

T-$269/F-$630

AUT022

Repairing Automotive Brake Systems

64

 

$729

T-$219/F-$510

AUT023

Servicing Automotive Electrical and Electronic Systems

64

 

$729

T-$219/F-$510

AUT024

Servicing Automotive Engines- Related Systems

79

 

$899

T-$269/F-$630

AUT025

Repairing Automotive Suspension Systems

64

 

$729

T-$219/F-$510

Course Series Totals:

 

350

 

$3,985

T-$1,195/F-$2,790

Additional Information


Related Programs:
Automotive Service Attendant Certificate (Credit)

Additional Expenses:
ASE examinations

Career Coach


Research your career interests, explore live job postings, take a career assessment, discover which companies in the Baltimore region are hiring, and more.  View a brief tutorial video on how to use Career Coach at https://youtu.be/C7KpznbPYfA.  Explore career and training opportunities at https://ccbcmd.emsicc.com/.

Program Contact Information


Program Coordinator: Eric Venanzi | evenanzi@ccbcmd.edu |443-840-5108​ | Dundalk D.STAT 118

Program Assistant: Margie Anne Bonnett | mbonnett@ccbcmd.edu | 443-840-5213 |Dundalk D.STAT 120