Feb 02, 2023  
Catalog 2022-2023 
    
Catalog 2022-2023

Fully Online Program

Information Technology Support Certificate



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Important Information


Short Description


Students study software applications, PC and network hardware, and a broad range of Information Technology-related subjects, including operating systems installation, configuration, diagnoses, and repair.

Type of Credential


Credit Certificate

Program Code


609

Contacts and Additional Information


Department Chair:

Wendy Chin
443-840-4879 or wchin@ccbcmd.edu

Program Coordinators:

CCBC Catonsville, Melissa Akhimiemona
443-840-5156 or makhimiemona@ccbcmd.edu            

CCBC Essex/Dundalk, James Braman
443-840-1727 or jbraman@ccbcmd.edu

Additional Information:

Disclosures


CCBC cannot confirm whether the course or program meets requirements for professional licensure in states other than Maryland. If you plan to apply for licensure in a state other than Maryland, contact that state’s licensing board to determine whether the CCBC course or program meets requirements for licensure in that state. If you need assistance finding contact information for your state, click here .

Semester Sequence


This is a suggested schedule for a student who has completed any developmental course work and has no transfer credits.

Courses Needed for This Program*


Program Requirements and Electives - 34 Credits


Total Credits Required for Certificate: 34*


Note


*Credit students who are new to college (no successfully completed transferable college credits from other institutions) are required to take ACDV 101 - Academic Development: Transitioning to College . This 1-credit course is designed to be taken in the first semester at CCBC. Students must provide an official transcript(s) from an accredited institution to document successful completion of college coursework for the ACDV 101 requirement to be waived.

Program Description


Students study software applications, PC and network hardware, and a broad range of Information Technology-related subjects, including operating systems installation, configuration, diagnoses, and repair.

Program Outcomes


Upon successful completion of this certificate, students will be able to:

  1. diagnose and repair problems with servers, operating systems, and infrastructure in an enterprise system;
  2. administer networks and network operating systems;
  3. secure the above mentioned systems;
  4. pass and maintain current industry certification in the area(s) specific to their program option (e.g., Comp TIA);
  5. critically apply software skills to solve business problems in a variety of situations;
  6. demonstrate proficiency with applications for word processing, spreadsheets, and databases; and
  7. research technology problems in order to provide basic technology support and learn new technology tools.

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