Information Technology Support Certificate

Important Information

Short Description

Students study software applications, PC and network hardware, and a broad range of Information Technology-related subjects, including operating systems installation, configuration, diagnoses, and repair.

Type of Credential

Credit Certificate

Program Code

609

Contacts and Additional Information

Department Chair:

Wendy Chin
443-840-4879 or wchin@ccbcmd.edu

Program Coordinators:

CCBC Catonsville, Melissa Akhimiemona
443-840-5156 or makhimiemona@ccbcmd.edu

CCBC Essex/Dundalk, James Braman
443-840-1727 or jbraman@ccbcmd.edu

Additional Information:

The Information Technology A.A.S. degree is offered both face to face and fully (100%) online.
Opportunities for Prior Learning Assessment (PLA) - Several General Education classes offer PLA. See Portfolio, Departmental Exam, CLEP, DSST, Advanced Placement, and International Baccalaureate. General education classes are required for associate degrees but not for certificates.
Articulation and Transfer Agreements

Disclosures

CCBC cannot confirm whether the course or program meets requirements for professional licensure in states other than Maryland. If you plan to apply for licensure in a state other than Maryland, contact that state’s licensing board to determine whether the CCBC course or program meets requirements for licensure in that state. If you need assistance finding contact information for your state, click here .

Semester Sequence

This is a suggested schedule for a student who has completed any developmental course work and has no transfer credits.

Semester 1*

CSIT 101 - Technology and Information Systems 3 Credit(s).
DCOM 101 - Introduction to Data Communications 3 Credit(s).
DCOM 141 - Introduction to PC Repair and Operation 4 Credit(s).
DCOM 235 - Comp Sys Oper,Mntc,Trblesht 4 Credit(s).

Semester 2

CSIT 132 - Comprehensive Spreadsheets 3 Credit(s).
CSIT 134 - Comprehensive Databases 3 Credit(s).
DCOM 142 - Introduction to Linux/UNIX 3 Credit(s).
DCOM 251 - Local Area Networks 4 Credit(s).

Semester 3

DCOM 201 - Windows Professional 4 Credit(s).
Program Elective 3 Credit(s).

Courses Needed for This Program*

Program Requirements and Electives - 34 Credits

Program Requirements:

CSIT 101 - Technology and Information Systems 3 Credit(s).
CSIT 132 - Comprehensive Spreadsheets 3 Credit(s).
CSIT 134 - Comprehensive Databases 3 Credit(s).
DCOM 101 - Introduction to Data Communications 3 Credit(s).
DCOM 141 - Introduction to PC Repair and Operation 4 Credit(s). (A+)
DCOM 142 - Introduction to Linux/UNIX 3 Credit(s).
DCOM 201 - Windows Professional 4 Credit(s).
DCOM 235 - Comp Sys Oper,Mntc,Trblesht 4 Credit(s). (A+)
DCOM 251 - Local Area Networks 4 Credit(s). (Network+)

Program Electives:

Choose 3 credits of CSIT or DCOM courses.

Total Credits Required for Certificate: 34*

Note

*Credit students who are new to college (no successfully completed transferable college credits from other institutions) are required to take ACDV 101 - Academic Development: Transitioning to College . This 1-credit course is designed to be taken in the first semester at CCBC. Students must provide an official transcript(s) from an accredited institution to document successful completion of college coursework for the ACDV 101 requirement to be waived.

Program Description

Program Outcomes

Upon successful completion of this certificate, students will be able to:

diagnose and repair problems with servers, operating systems, and infrastructure in an enterprise system;
administer networks and network operating systems;
secure the above mentioned systems;
pass and maintain current industry certification in the area(s) specific to their program option (e.g., Comp TIA);
critically apply software skills to solve business problems in a variety of situations;
demonstrate proficiency with applications for word processing, spreadsheets, and databases; and
research technology problems in order to provide basic technology support and learn new technology tools.