HSL 062 - Travel Agent-Module 1

This course is designed to enable the student to learn to start a travel career and about basic and destination geography. Topics to be covered include the introduction to travel industry, professional skills, basic geography, and destination geography.

Upon completion of this course, the students should be able to:
1. provide an overview of the travel industry;
2. demonstrate professional skills including customer service skills, active listening, and communication; and
3. recognize basic geography and destination geography.