AHE 755 - Veterinary Assistant Training IV

3 Continuing Education Units (CEU). This course is not for Credit(s). Credit(s).

This course is designed to enable the student who has been approved to continue in Veterinary Assistant Training to be placed in a clinical setting to further expand his/her knowledge and to apply what has been learned in the classroom. Topics include front desk protocol, assisting the veterinarian during medical exams, terminology, customer service, and routine clinical tasks.

Upon completion of this course, the student should be able to:

1. apply knowledge of front office practices in a veterinary practice

2. use appropriate terminology to discuss patients with other veterinary personnel and the owners of the pets;

3. develop the ability to assist in medical examinations and history taking;

4. provide sound education information to pet owners;

5. provide outstanding customer service to pets and their owners, and

6. develop the ability to participate in other assigned duties in the clinical setting (grooming, cleaning cages, pet walking/exercise, feeding.)