PCA 644 - A+ Certification PC Technician Module 1

5.0 Continuing Education Units (CEU). This course is not for Credit(s).

This is the first of a three course series to prepare students for the CompTIA A+ certification exams. Learn the responsibilities and tasks required for an entry level computer service technician to successfully perform in a customer-based environment. Topics include the function and operation of major elements in a personal computer system, an introduction to hardware, how hardware and software work together, microcomputer operating systems, using diagnostic tools, and PC troubleshooting, repair, and maintenance. Course delivery is a hybrid classroom and online combination.

Course Objectives:

1. identify different internal and external components of a microcomputer,

2. identify how hardware and software work together,

3. discuss the different types of physical memory housed on the system board,

4. describe various troubleshooting methods,

5. identify the procedures for installing Windows operating systems,

6. identify steps to perform an operating system upgrade, and

7. identify the purpose of various types of preventative maintenance products and procedures and when to use them.

Same As: PCA 994