MNGT 159 - Managing Customer Relations and Service

3 Credit(s).

Prepares students to interact effectively with customers and to manage those who provide customer service; studies understanding customer behavior, implementing business policy, and maintaining good will. Course offered every fall, spring and may be offered during additional sessions.

Prerequisite(s): MNGT 101 or written permission from instructor required
Common Course Outline: MNGT 159 CCO