Mar 29, 2024  
Catalog 2022-2023 
    
Catalog 2022-2023 [ARCHIVED CATALOG]

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MNGT 159 - Managing Customer Relations and Service


3 Credit(s).

Prepares students to interact effectively with customers and to manage those who provide customer service; studies understanding customer behavior, implementing business policy, and maintaining good will. Course offered every fall, spring and may be offered during additional sessions.

Prerequisite(s): MNGT 101  or written permission from instructor required
Common Course Outline: MNGT 159 CCO 



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