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    Community College of Baltimore County
   
 
  Dec 16, 2017
 
 
    
Catalog 2017-18

Food Service Manager


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Program Description


​The ManageFirst® Program (MFP), created by the National Restaurant Association Educational Foundation (NRAEF), and managed nationally by National Restaurant Solutions, is a management development program that equips students with the key competencies they need to begin or advance their management careers in the demanding food service industry. This course series prepares students for the ManageFirst® Professional credential and ServSafe® Food Safety certification.

Program Outcomes


Successful Completion:

Successful completion of the course requirements recognizes students as having the academic and practical knowledge needed to succeed in the restaurant, food service and hospitality industry. To earn the MFP credential, students must also complete 800 service hours in the food service industry.

CCBC Credential:

Students will have access to a Continuing Education academic record (transcript).  Students will receive a Continuing Education Workforce Training Certificate.

External Credential:

Students will receive a ManageFirst® Professional credential and a ServSafe® Food Safety certification.

Certifying Organization:

ManageFirst® Professional

www.managefirst.restaurant.org

Financial Aid and Payment Options


  • Continuing Education Opportunity Grant
  • Partial Payment Option (through Nelnet Business Solutions)
  • Tuition Waiver for Senior Citizens and Individuals with Disabilities
  • Employer/Sponsor Paid Tuition
  • Division of Rehabilitation Services (DORS)
  • Local Office of Workforce Development

Program Length


​Varies based on electives: 3-4 weeks (5 days/week) or 18-22 weeks (1 day/ week). Courses are offered at CCBC Owings Mills. Program cohorts start three times each year in the Fall, Winter and Summer.

Program Requirements


High School Diploma or GED; minimum age of 18. To receive the MFP credential, students must complete 800 service hours in the food industry (not required for class registration).

Recommended: 
Prior food service background is helpful, but not required.

Application Process


Open Entry – No screening or documentation required.

Program Course Sequence


 ​Students can take course(s) in any order. 

Course Number

Course

Title

Course Hours

Textbook Information

(approximate cost; subject to change)

Costs

T=Tuition/F=Fees

Core Courses:

HSL 010

ManageFirst® Controlling Food Costs

30

Text(s), certification exams and materials provided and included in course costs.

$519

T-$50/F-$469

HSL 011

ManageFirst® Hospitality and Restaurant Management

30

Text(s), certification exams and materials provided and included in course costs.

$519

T-$50/F-$469

HSL 012

ManageFirst® Hospitality Human Resource Management

30

Text(s), certification exams and materials provided and included in course costs.

$519

T-$50/F-$469

HSL 016

ServSafe® Food Safety Training and Certification

16

Text(s), certification exams and materials provided and included in course costs.

$199

T-$40/F-$159

Elective Courses:

HSL 006

ManageFirst® Customer Service

15

Text(s), certification exams and materials provided and included in course costs.

$265

T-$50/F-$215

HSL 015

ManageFirst® Principles of Food & Beverage

30

Text(s), certification exams and materials provided and included in course costs.

$519

T-$50/F-$469

Course Series Totals:

121-151

 

$2,021 - $2,275

T-$240

F-$1.781-$2035

Additional Information


Skills for Success:​

Punctual, prompt and prepared to work; maintains a well-groomed professional appearance; accepts responsibility willingly; ability to follow written and oral instructions and safety rules and regulations; ability to interact with others in a courteous and tactful manner; ability to complete assigned tasks on time.

 
Career Opportunities:

​Food Service Manager

Career Coach


Research your career interests, explore live job postings, take a career assessment, discover which companies in the Baltimore region are hiring, and more.  View a brief tutorial video on how to use Career Coach at: https://www.youtube.com/watch?v=jnKS2W3Z4k8.  Explore career and training opportunities at: https://ccbcmd.emsicareercoach.com/.

Program Contact Information


Director:

Evelyn Weaver

eweaver@ccbcmd.edu

443-840-5840

Hunt Valley, Room 106

Administrative Assistant:

Danielle Bennett

dbennett@ccbcmd.edu

443-840-4925

Catonsville, BESS 100

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