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    Community College of Baltimore County
  Dec 14, 2017
Catalog 2017-18

Medical Office Administrative Assistant

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Program Description

A Medical Office Administrative Assistant works in a medical office performing general customer service duties. The Medical Office Administrative Assistant’s responsibilities may include receiving patients, scheduling appointments, answering phones, posting account information, and submitting medical claims. This program prepares students to obtain employment working as administrative assistants in a medical environment or as medical billing clerks.

Program Outcomes

Successful Completion:

Students will have access to a Continuing Education academic record (transcript).

Students will be awarded a Continuing Education Workforce Training Certificate.


Financial Aid and Payment Options

  • Continuing Education Opportunity Grant
  • Partial Payment Option (through Nelnet Business Solutions)
  • Tuition Waiver for Senior Citizens and Individuals with Disabilities
  • Employer/Sponsor Paid Tuition
  • Division of Rehabilitation Services (DORS)
  • Local Office of Workforce Development

Program Length

15 weeks

Courses start in August and January at CCBC Catonsville.

Program Requirements

High School Diploma or GED.

Students are required to take reading assessments. A tenth grade reading level is recommended. Testing is waived for students with documentation of a college degree or a minimum C grade earned for college level English.

Application Process

Provisional Entry - Students are required to take reading assessments.  See Requirements.

Program Course Sequence

Course Number



Course Hours

Textbook Information

(approximate cost; subject to change)




AHL081 or

AHL707 or



Fundamentals for the Medical Office


1) Administrative Medical Assisting; 1133133924; $100;

2) Administrative Medical Assisting Workbook; 1133278574; $77;



PCP 230

Shared with credit OFAD 102

Microcomputer Keyboarding


Materials provided



AHL 708

Shared with credit OFAD 141

Medical Terminology


Health Professions Swp CC Baltimore County Pkg. w/mMmt Lab A/C Med Term; 9781323411612; $100



PCA 570

Computer Applications for Administrative Assistants



1) Microsoft® Excel for Medical Professionals; ISBN 1285093338; $84;

2) Microsoft® Word for Medical Professionals; ISBN 9781285083940; $82



AHL 742

Shared with credit OFAD 251

or AHL 112 or AHL 109

Medical Billing and Patient Accounting


Computers in the Medical Office; 9781259382834; $218



AHL 840

Medical Coding for Non-Coders


1) Medical Coding for Non-coders; 9781584260813;

2) 2015 Coding Workbook for the Physician’s Office; 9781305259133;

3) CPT 2018 Professional Ed; 9781622026005;

4) ICD-10-CM 2016 Professional Edition for Physicians, Vols. 1 and 2; 9781622543632; and

5) HCPCS 2017 Level II Professional Edition; 9781622024117​

Total cost: $500




 PDE 043

Professional Development Series


Materials provided



Course Series Totals:





Additional Information

Skills for Success:

Ability to work alone or in groups
Ability to follow orders


Career Opportunities:

This program trains students for entry level positions in the medical office field.


Career Coach

Research your career interests, explore live job postings, take a career assessment, discover which companies in the Baltimore region are hiring, and more.  View a brief tutorial video on how to use Career Coach at:  Explore career and training opportunities at:

Program Contact Information

Program Coordinator:

Gail Wachter




Administrative Assistant:   

Nancy Pittinger   


Owings Mills

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