Program Description
This course is designed to enable the student to learn the comprehensive knowledge tailored for hospitality businesses, restaurant owners, and operators for maintaining safety for customers and employees during COVID-19. Topics to be covered include keeping your restaurant, venue, and event safe from the spread of COVID-19 to customers and staff.
Program Outcomes
1. identify the skills, regulations, and best practices needed to be effective as a Certified COVID Hospitality Compliance Officer (CHCO) in hotels, restaurants, and resorts;
2. discuss critical elements of COVID-19, including symptoms, transmission, methods of mitigation, and testing;
3. articulate the roles and responsibilities of a CHCO; and
4. evaluate what steps are necessary to enforce regulations with both customers and staff.
Program Credentials
CCBC Credential: Students will be awarded a Continuing Education Workforce Training Certificate and have access to a Continuing Education academic record (transcript).
External Credential: Certified COVID Hospitality Compliance Officer (CHCO)
Certifying Organization: Academy for Hospitality Arts (https://ahaexcellence.com
Financial Aid and Payment Options
CCBC currently offers Continuing Education (CE) financial aid to those who qualify. We package public and private funding options to benefit students which include COVID-19 relief funding, the Maryland Sequence Scholarship, CCBC Opportunity Grant funding, Maryland Promise, and Baltimore County College Promise. Financial aid funding is available for select CE courses and programs.
Additional opportunities for financial support include partial payment options through Nelnet Business Solutions and tuition waivers for those who qualify. Resources outside of CCBC may also be available through employer/sponsor paid tuition, the Department of Rehabilitation Services (DORS), and your local office of workforce development.
For more information about funding resources and how to apply for them, please contact the CCBC Continuing Education Information Center at 443-840-4700.
Program Length
Approximately 100 hours
Students will have 6 months to complete the course
Program Requirements
- This course can be taken on either a PC or Mac.
- PC: Windows 10 or later /Mac: macOS 10.6 or later
- Internet connection
- Email capabilities
- Adobe Acrobat Reader
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. MicrosoftEdge and Safari are also compatible.
Application Process
To apply, go to www.ccbcmd.edu/apply and complete the CCBC Continuing Education Workforce Certificate program application. An email will then be sent with program information and any additional requirements necessary to apply for the program.
Open Entry – No screening or documentation required.
Prior Learning Assessment
This course has no options for obtaining wavier(s) for prior learning.
Program Course Sequence
|
Course Number
|
Course Title
|
Course Hours
|
Textbook Information
(approximate cost; subject to change)
|
Costs
T=Tuition/F=Fees
|
|
HSL 110
|
Certified COVID Hospitality Compliance Officer: Module 1
|
50
|
|
$1,000
T-$25/F-$975
|
| HSL 111 |
Certified COVID Hospitality Compliance Officer: Module 2 |
50 |
|
$995
T-$25/F-$970
|
|
Course Series Totals:
|
|
100
|
|
$1,995
T-$50/F-$1,945
|
Skills for Success
Outstanding people & organizational skills, excellent customer service skills, strong communication skills; ability to understand and follow safety protocols and regulations. Knowledge and/or experience in hospitality-related fields helpful.
Since this course is delivered completely online, students need the self-discipline to complete all required material. A course instructor will be available to assist students with questions and to lead online activities during the course of the class.
Career Opportunities
This course prepares students for positions in hotels, restaurants, resorts, and other hospitality-related industries as a COVID Hospitality Compliance Officer (CHCO).
Career Coach
Research your career interests, explore live job postings, take a career assessment, discover which companies in the Baltimore region are hiring, and more. View a brief tutorial video on how to use Career Coach at: https://youtu.be/C7KpznbPYfA . Explore career and training opportunities at: https://ccbcmd.emsicc.com/.
Contact Information
Coordinator: Yumi Kim | hospitalitycareers@ccbcmd.edu | 443-840-5840 |Owings Mills 305D
Administrative Support Assistant: Kristal Parker | kparker3@ccbcmd.edu|443.840.4483 |Owings Mills 302