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Dec 30, 2024
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Catalog 2019-2020 [ARCHIVED CATALOG]
Community Health Worker
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Program Description
This course provides students with the knowledge and training to fulfill the front line role as a Community Health Worker. Community Health Workers assist members of the community to maneuver through the health and human services system. Topics in this course series include: the role of the community health worker; cultural competencies; interview techniques; and methods to assist community members in maneuvering through the healthcare and human service systems.
Program Outcomes
Successful Completion:
CCBC Credential: Students will be awarded a CCBC Workforce Training Certificate and have access to a Continuing Education academic record (transcript).
Financial Aid and Payment Options:
Baltimore County College Promise
Continuing Education Opportunity Grant
Partial Payment Option (through Nelnet Business Solutions)
Tuition Waiver for those who qualify
Employer/Sponsor Paid Tuition
Division of Rehabilitation Services (DORS)
Local Office of Workforce Development
Students may apply for a career training scholarship through Central Scholarship (http://www.central-scholarship.org/)
Program Length
10-12 weeks
Program Requirements
High School Diploma or GED
Application Process
To apply, go to www.ccbcmd.edu/apply and complete the CCBC Non-Credit Workforce Training Certificate application. An email will then be sent with program information and any additional requirements necessary to apply for the program.
Open Entry – No screening or documentation required.
Recommended Program Course Sequence
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Course Number
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Course
Title
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Course Hours
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Textbook Information
(approximate cost; subject to change)
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Costs
T=Tuition/F=Fees
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Prerequisites (if applicable):
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AHL 140
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Essential Skills for the Health Care Professional
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20
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Handouts online
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$179
T-$90/F-$89
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AHE 985
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Heartsaver First Aid/ CPR/ AED Training
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7
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Book provided and included in course costs
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$99
T-$39/F-$60
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AHL 932
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Mental Health First Aid
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8
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Book provided and included in course costs
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$130
T-$55/F-$75
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Prerequisite Totals :
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35
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$408
T-$184/F-$224
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Course Series:
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AHL 920
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Community Health Worker Training
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60
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Foundation for the Community Health worker by Tim Berthold, Alma Avila, and Jennifer Miller; Jossey Bass; ISBN-10: 047017997X; ISBN-13: 978-0470179970; $89
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$475
T-$22/F-$453
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Course Series & Prerequisite Totals:
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95
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$89
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$ 883
T-$206/F-$677
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Additional Information
Additional Expenses:Membership in the American Public Health Association is recommended: $225 per year.
Career Opportunities:
Community Health Worker
Skills for Success:
See technical standards at end of this document.
Program Contact Information
Program Coordinator: Katie York |kyork@ccbcmd.edu |443-840-1152 |Essex | HTEC 013
Administrative Assistant: Claire Loeblein | cloeblein@ccbcmd.edu |443-840-1389 |Essex | HTEC 005
Technical Standards
Technical Standards for CCBC’s Community Health Worker Training
The primary goal of CCBC’s Community Health Worker training is to adequately prepare students for an entry-level position as a Community Health Worker (CHW). The duties of a CHW require the ability to conduct home visits and interview clients.
Following is a partial listing of the types of skills typically required for adequate job performance:
Physical Requirements:
A. Coordination sufficient to perform tasks such as:
- Adjust actions in relation to others’ reactions
- Attend community meetings or health fairs to understand community issues or build relationships with community members
- Distribute flyers, brochures or other informational or educational documents to inform members of a targeted community
B. Adequate vision to:
- See details at close range (within a few feet of the person)
- Read instruction sheets and computer screens
C. Sufficient hearing to:
- Perform active listening, giving full attention to what other people are saying, and asking questions as appropriate
D. Sufficient speech clarity to:
- Speak clearly so others can understand you
- Identify and understand the speech of another person
E. Apply infection control techniques (as needed)
Interpersonal Skills and Professionalism:
A. Have the ability to:
- Perform for or work directly with the public, including receiving clients or guests.
- Identify and/or contact, in person, by phone, or in writing, members of high-risk or otherwise targeted groups, including members of minority populations, low-income populations, or pregnant women, to ensure they have completed required or recommended actions
- Interact in a professional manner with many personalities and attitudes and with people from many different backgrounds
- Respect and protect patient rights and confidentiality without regard to personal beliefs and judgments
- Be attuned to potential problems; able to recognize when something is wrong or is likely to go wrong
B. Sufficient communication skills to:
- Give and receive accurate written and verbal instructions
- Carry out all written and verbal instructions
- Follow proper channels of communication
- Communicate in a calm and professional manner
- Communicate clearly and effectively to any team members regarding issues that may be difficult to address
- Read and understand information and ideas presenting in writing
- Communicate information and ideas when speaking so others will understand
- Communicate information and ideas in writing so others will understand
- Read and understand information and ideas presented in writing
- Interpret the meaning of information for others — translate or explain what information means and how it can be used
C. Establish and maintain interpersonal relationships:
- Develop and maintain constructive and cooperative working relationships with others
D. Sufficient professional skills to:
- Develop specific goals and plans to prioritize, organize, and accomplish your work
- Communicate with supervisors, peers, and/or subordinates, providing information by telephone, in writing, e-mail, and/or in person
- Pay close attention to detail and recordkeeping
- Document information - enter, transcribe, record, store, and maintain information in written or electronic/magnetic form
- Work with computers and computer systems, using hardware and software, to set up functions, enter data, and/or process information
- Accurately utilize all resource material available to remain current in the profession, including attending departmental in-service training
Intellectual Ability and Emotional Stability To:
- Maintain updated client records with plans, notes, appropriate forms, or related information
- Advise clients or community groups on issues related to improving general health, such as diet or exercise
- Refer community members to needed health services
- Be service oriented - actively look for ways to help people
- Use critical thinking, logic, and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Practice active learning - understand the implications of new information for both current and future problem-solving and decision-making
- Maintain calm during emergency situations
- Accept feedback from others
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