Information Technology Support Certificate

Important Information

Short Description

Students study software applications, PC and network hardware, and a broad range of Information Technology-related subjects, including operating systems installation, configuration, diagnoses, and repair.

Type of Credential

Credit Certificate

Program Code

609

Contacts and Additional Information

Department Chair:

CCBC Essex
Noell Damron
443-840-2811 or cdamron@ccbcmd.edu

Program Coordinator:

CCBC Catonsville
Vini Nithianandam
443-840-3391 or vnithiana@ccbcmd.edu

Additional Information:

The following Network Technology A.A.S. degree concentrations are offered both face to face and fully (100%) online: CISCO, General Networking, Information Technology (IT) Support, Microsoft Certified Information Technology Professional (MCITP), and Red Hat Linux.
Opportunities for Prior Learning Assessment (PLA) - For Network Technology, see Portfolio, Departmental Exam, and Articulated Credit by Industry/Apprenticeship. Several General Education classes also have PLA opportunities.
Articulation and Transfer Agreements

Semester Sequence

This is a suggested schedule for a student who has completed any developmental course work and has no transfer credits.

Semester 1*

CSIT 101 - Technology and Information Systems 3 Credit(s).
DCOM 101 - Introduction to Data Communications 3 Credit(s).
DCOM 141 - Introduction to PC Repair and Operation 4 Credit(s).
DCOM 235 - Comp Sys Oper,Mntc,Trblesht 4 Credit(s).

Semester 2

CSIT 132 - Comprehensive Spreadsheets 3 Credit(s).
CSIT 134 - Comprehensive Databases 3 Credit(s).
DCOM 142 - Introduction to Linux/UNIX 3 Credit(s).
DCOM 251 - Local Area Networks 4 Credit(s).

Semester 3

DCOM 201 - Windows Professional 4 Credit(s).
Program Elective 3 Credit(s).

Courses Needed for This Program*

Program Requirements and Electives - 34 Credits

Program Requirements:

CSIT 101 - Technology and Information Systems 3 Credit(s).
CSIT 132 - Comprehensive Spreadsheets 3 Credit(s).
CSIT 134 - Comprehensive Databases 3 Credit(s).
DCOM 101 - Introduction to Data Communications 3 Credit(s).
DCOM 141 - Introduction to PC Repair and Operation 4 Credit(s). (A+)
DCOM 142 - Introduction to Linux/UNIX 3 Credit(s).
DCOM 201 - Windows Professional 4 Credit(s).
DCOM 235 - Comp Sys Oper,Mntc,Trblesht 4 Credit(s). (A+)
DCOM 251 - Local Area Networks 4 Credit(s). (Network+)

Program Electives:

Choose 3 credits of CSIT or DCOM courses.

Total Credits Required for Certificate: 34*

Note

*Credit students who are new to college (no successfully completed transferable college credits from other institutions) are required to take ACDV 101 - Academic Development: Transitioning to College . This 1-credit course is designed to be taken in the first semester at CCBC. Students must provide an official transcript(s) from an accredited institution to document successful completion of college coursework for the ACDV 101 requirement to be waived.

Program Description

Program Outcomes

Upon successful completion of this certificate, students will be able to:

diagnose and repair problems with servers, operating systems, and infrastructure in an enterprise system;
administer networks and network operating systems;
secure the above mentioned systems;
pass and maintain current industry certification in the area(s) specific to their program option (e.g., Comp TIA);
critically apply software skills to solve business problems in a variety of situations;
demonstrate proficiency with applications for word processing, spreadsheets, and databases; and
research technology problems in order to provide basic technology support and learn new technology tools.

Gainful Employment Disclosure

http://www.ccbcmd.edu/~/media/CCBC/Programs%20and%20Courses/Degrees%20and%20Certificates/Catalog/Gainful-Employment/PDFs/Information_Technology_Support.ashx?la=en