EBUS 204 - Stakeholder Management

3 Credits.

Addresses methods to improve customer communications in an e-business environment. It highlights the importance of ongoing training of employees to provide outstanding customer service. The course covers current and emerging technologies to store customer information that will help to foster repeat business. Courses offered less than once a year.

Prerequisite(s): ENGL 52; RDNG 52 or ESOL 54; MATH 81; and EBUS 101