Mar 18, 2024  
Catalog 2018-19 
    
Catalog 2018-19 [ARCHIVED CATALOG]

Office Skills - Individuals with Disabilities


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Program Description


Individualized instruction for adults with learning challenges is used to present basic office technology and methods used in general office practices. Utilizing materials encountered in everyday business employment, topics include effective customer service techniques, business processes, use of office technology, and management of time and workload. Students will learn skills that include: professional standard typing speed; active listening; oral expression; customer service and telephone skills; written comprehension. Internships are arranged and provided by program staff.

This career and academic track is designed for students with learning differences or disabilities that impact learning. This track provides instruction that is multisensory, multimodal, personalized, and incorporates elements of universal design for learning. Classes are taught with a 6 to 1 student-teacher ratio to better meet the needs of individual learners.

Program Outcomes


Successful Completion:

CCBC Credential: Students will earn a CCBC Workforce Training Certificate and will have access to a Continuing Education academic record (transcript).

Financial Aid and Payment Options


Continuing Education Opportunity Grant
Partial Payment Option (through Nelnet Business Solutions)
Tuition Waiver for those who qualify
Baltimore County College Promise
Workforce Development Sequence Scholarship
Employer/Sponsor Paid Tuition
Division of Rehabilitation Services (DORS)
Local Office of Workforce Development

Program Length


15 weeks – daytime classes

Courses start in August and February at CCBC Dundalk.

Program Requirements


6th Grade Reading Level according to TABE (Tests of Adult Basic Education) that will be administered during an intake interview.

Application Process


To apply, go to ccbcmd.edu/apply and complete the CCBC Non-Credit Workforce Training Certificate application.  An email will then be sent with program information and any additional requirements necessary to apply for the program.

Selective Entry – Please call 443-840-3262 to schedule an interview and assessment.

Program Course Sequence


Course Number

Course

Title

Course Hours

Textbook Information

(approximate cost; subject to change)

Costs

T=Tuition/F=Fees

CHA 023

Basic Keyboarding

44

None

$410

T-$50/F-$360

CHA 080

Skills and Concepts for Clerical Work

44

None

$604

T-$150/F-$454

CHA 031

Vocational Readiness

24

None

$465

T-$75/F-$380

CHA 037

Microsoft Office Applications for Special Learners

24

None

$455

T-$68/F-$387

CHA 043

Clerical Internship

24

None

$634

T-$104/F-$530

Course Series Totals:

160

 

$2568

T-$447/F-$2121

Additional Information


Career Opportunities:

Students can find opportunities as a receptionist or clerical assistant.

Education/Career Pathway: Microsoft Certification

Career Coach


Research your career interests, explore live job postings, take a career assessment, discover which companies in the Baltimore region are hiring, and more.  View a brief tutorial video on how to use Career Coach at: https://youtu.be/C7KpznbPYfA .  Explore career and training opportunities at: https://ccbcmd.emsicareercoach.com/.

Program Contact Information


Program Coordinator: Trish Alvey | palvey@ccbcmd.edu  | 443-840-3262 | Dundalk | MASH | 104

Administrative Assistant: Jennifer Cabana | jcabana@ccbcmd.edu | 443-840-3262 |Dundalk | MASH | 104

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