Nov 26, 2020  
Catalog 2016-17 
Catalog 2016-17 [ARCHIVED CATALOG]

Medical Front Office

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Program Description

Medical Front Office (MFO) staff performs and coordinates the administrative activities of a medical office whether it is a physician, clinic, hospital or other medical facility workplace. They store, retrieve and integrate information for dissemination to staff, patients and clients. MFO personnel often register patients, schedule appointments, process communications, and enter data into Electronic Health Records systems.

Program Outcomes

Successful Completion:

CCBC Credential:

Students will earn a CCBC Continuing Education Workforce Training Certificate and will have access to a Continuing Education academic record (transcript).

Students will be prepared to take the national certification exam to become a Certified Medical Administrative Assistant (CMAA).

Certifying Organization:

National Healthcareer Association (NHA)

Exam cost: $115

Career Opportunities:

Medical Front Office personnel work in physician’s offices and other medical workplaces.

Program Length

6-9 months

Program Requirements

High School Diploma or GED

All students must be computer literate and have Internet access. HIPAA Training, CPR and First Aid classes REQUIRE 100% attendance. Students arriving late to class will not be admitted. Lateness to, or early exit from, class will also result in a failing grade and no refund. Students will then be required to retake the class at their expense.

Application Process

Open Entry – No screening or documentation required.

Program Course Sequence

1. (Prerequisite) Medical Terminology for Health Occupations: AHE 534

  • Textbook/Materials:
    • Medical Terminology: Language of Health Care (wCD); ISBN 1451176767; $83.15

2. Certified Medical Administrative Assistant: AHL 929

  • Textbook/Materials:
    • Administrative Medical Assisting w/Study guide; 4th Edition; ISBN 1496331748; published by LWW; $131.20

3. Professional Preparation for Health Care: VOB 029

  • Textbook/Materials: Handouts Online

4. CPR for Health Care Providers: AHE 805

  • Textbook/Materials:
    • American Heart Association – available in the college library

5. HIPAA Training:AHC 360 Or HIPAA Training Online: AHL 719

  • Textbook/Materials: Handouts Online

Program Costs

  • Tuition/Fees: $1225 - $1245 (Tuition-$463/Fees-$762-$782)
  • Textbook/Materials: $214.35

Course Substitutions:

Medical Terminology AHE 534 can be substituted with:  OFAD 141 or ALHL 115 or AHL 717

Anatomy and Physiology AHE 519 can be substituted with:  AHL 672 or AHE 715 or BIOL 109 or BIOL 220 and BIOL 221

HIPAA AHC 360 can be substituted with: AHL 719 or AHC 356



Program Contact Information


Ruth Burke


Essex, HTEC 106

Administrative Assistant:

Maria Buttion


Essex, HTEC 101

Financial Aid and Payment Options

  • Continuing Education Opportunity Grant
  • Partial Payment Option (through Nelnet Business Solutions)
  • Tuition Waiver for Senior Citizens and Individuals with Disabilities
  • Employer/Sponsor Paid Tuition
  • Division of Rehabilitation Services (DORS)
  • Local Office of Workforce Development

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