Jun 06, 2023  
Catalog 2021-2022 
Catalog 2021-2022 [ARCHIVED CATALOG]

Medical Billing

Program Description

Medical Billers are responsible for making sure patients are billed correctly. This involves interaction with patients, government agencies and insurance companies. Medical billers need to know how to read a medical invoice, understand some medical coding language and have strong human relations skills. This is a good job for someone who wants to balance interaction with people and analyzing invoices and data.

Program Outcomes

Upon successful completion of this Continuing Education Workforce Certificate, students will be able to:

  1. achieve employability skills to work in a variety of medical facilities including physician offices, hospitals, and billing agencies;
  2. perform to a professional standard the ability to enter patient information into medical billing software, process medical claims and adjudicate payments;
  3. demonstrate knowledge of various health insurance plans and how to maximize reimbursement; and
  4. generate and interpret financial reports.​

Program Credentials

Successful Completion

CCBC Credential:

Students will be awarded a Continuing Education Workforce Training Certificate, and have access to a Continuing Education academic record (transcript).

Financial Aid and Payment Options

CCBC currently offers Continuing Education (CE) financial aid to those who qualify. We package public and private funding options to benefit students which include COVID-19 relief funding, the Maryland Sequence Scholarship, CCBC Opportunity Grant funding, Maryland Promise, and Baltimore County College Promise. Financial aid funding is available for select CE courses and programs. 

Additional opportunities for financial support include partial payment options through Nelnet Business Solutions and tuition waivers for those who qualify. Resources outside of CCBC may also be available through employer/sponsor paid tuition,  the Department of Rehabilitation Services (DORS), and your local office of workforce development. 

For more information about funding resources and how to apply for them, please contact the CCBC Continuing Education Information Center at 443-840-4700.

Program Length

​6-9 months

Billing courses start in May and November at CCBC Essex. January and August online.​

Program Requirements

High School Diploma or GED

All students must be computer literate and have Internet access.

Prior Learning Assessment

This program has potential options for waiving select courses based on previous coursework or articulated coursework from an approved curriculum, and successful completion of a CCBC placement or challenge exam.  A maximum of 18 hours may be earned from prior learning.

Application Process

To apply, go to www.ccbcmd.edu/apply and complete the CCBC Continuing Education Workforce Certificate program application.  Then, contact CEHealth@ccbcmd.edu for information about upcoming class options. 

Open Entry – No screening or documentation required.​

Program Course Sequence


Contact CEHealth@ccbcmd.edu for information about upcoming course options.  

Course Number

Course Title

Course Hours



Textbook Information

(approximate cost; subject to change)**

Course Series:


Medical Terminology for Administrative Healthcare Professionals






Handouts provided Online




Comprehensive Medical Billing


Comprehensive Medical Billing Online





Medical insurance. A revenue cycle approach. 7-E.  ISBN:  978-0-07-784027-3.  $181.26

Course Series Totals:





All courses must be finished for successful program completion

Additional Information

Course Substitutions:
Medical Terminology AHL 149 can be substituted with:  OFAD 141 or ALHL 115 or AHL 717 or AHE 124 or AHE 534

Skills for Success:
The duties of a Medical Biller require the ability to sit for long hours and focus on the task at hand. Their duties also require them to have:

  • Outstanding communication skills
  • Strong math skills
  • Strong human relations skills
  • Attention to detail
  • Ability to work well with moderate human interaction
  • Computer literacy
  • Problem solving skills

Career Opportunities:
Billers are employed at hospitals, doctor offices, billing agencies, clinics, temp agencies, insurance companies, accountant offices, legal firms, state agencies, and can be self-employed.

Career Coach

Research your career interests, explore live job postings, take a career assessment, discover which companies in the Baltimore region are hiring, and more.  View a brief tutorial video on how to use Career Coach at: https://youtu.be/C7KpznbPYfA .  Explore career and training opportunities at: https://ccbcmd.emsicc.com/.

Program Contact Information

For more information email CEHealth@ccbcmd.edu ​ 

Technical Standards

Technical Standards for CCBC’s Medical Billing Training Series

The primary goal of The Community College of Baltimore County’s Medical Billing Series is to adequately prepare students for an entry-level position in a medical facility as a Medical Biller.  The duties of a Medical Biller require the ability to sit for long hours and focus on the task at hand.  Their duties also require them to have:

  • Outstanding communication skills
  • Strong math skills
  • Strong human relations skills
  • Attention to detail
  • Ability to work well with moderate human interaction
  • Computer literacy
  • Problem solving skills

Following is a partial listing of the types of skills typically required for adequate job performance:

Physical Requirements:

A. Sufficient strength and mobility to:

  • Lift or otherwise maneuver papers/folders up to 30 pounds
  • Stand or sit in one area for long periods of time
  • Work quickly to meet deadlines and/or production requirements

B. Fine motor coordination sufficient to perform precise tasks such as:

  • Perform basic keyboarding functions

C. Adequate vision to:

  • Read and understand displays on computers/laptops/tablets
  • Read and understand forms and communications from outside entities

D. Sufficient hearing to:

  • Hear and understand language in person and over the telephone, perhaps under noisy conditions

Interpersonal Skills and Professionalism:

A. Have the ability to:

  • Work in a professional manner under sometimes extremely stressful situations
  • Pay close attention to detail and recordkeeping
  • Commitment to learning and understanding new technologies, regulations and laws
  • Commitment to following approved standards, guidelines, policies, and procedures
  • Interact in a professional manner with many personalities and attitudes and with people from many different backgrounds
  • Respect and protect patient rights and confidentiality without regard to personal beliefs and judgments
  • Maintain proper certifications required to perform the duties of the profession
  • Accurately utilize all resource material available to remain current in the profession, including attending departmental in-service training
  • Willingness to precept (train) others

B. Sufficient communication skills to:

  • Give and receive accurate written and verbal instructions
  • Carry out all written and verbal instructions
  • Follow proper channels of communication
  • Communicate in a calm and professional manner
  • Communicate clearly and effectively to all team members

Intellectual Ability and Emotional Stability To:

  • Apply critical thinking and problem solving skills
  • Exercise independent judgment to properly perform tasks at hand
  • Accurately utilize all resource material available to perform the task at hand
  • Work calmly and efficiently in a fast-paced, stressful environment
  • Maintain calm during emergency situations 
  • Accept feedback from others