Mar 01, 2024  
Catalog 2020-2021 
Catalog 2020-2021 [ARCHIVED CATALOG]

Administrative Professional

Return to {$returnto_text} Return to: Programs of Study - Search Alphabetically

Program Description

Administrative assistants have a wide range of front-line responsibilities in an organization. Learn the key skills and gain proficiency and knowledge that can help you become a successful professional administrative assistant. These skills can be applied in any industry or organization. Participants will ha​ve the opportunity to earn the Professiona​​l Administrative ​Certification of Excellence (PACE certification) as part of the program. ​​This is a blended-format program, with classes are held both in the classroom and online.​

Program Objectives

CCBC Credential:

Students will be awarded a Continuing Education Workforce Training Certificate, and will have access to a Continuing Education academic record (transcript). 


External Credential: 

Professional Administrative Certificate of Excellence (PACE Certification).  Students will take the PACE exam in class, cost is included in the course price.


Certifying Organization:

American Society of Administrative Professionals.

Program Delivery

This program is offered in a blended (combination online and in-person classroom/laboratory) format.

Financial Aid and Payment Options

Baltimore County College Promise
Maryland Promise
Continuing Education Opportunity Grant
Maryland Workforce Development Sequence Scholarship
Partial Payment Option (through Nelnet Business Solutions)
Tuition Waiver for those who qualify
Employer/Sponsor Paid Tuition
Division of Rehabilitation Services (DORS)
Local Office of Workforce Development

Program Length

6 months

Program Requirements

HS Diploma or GED and good computer skills. Recommended typing speed of 40 wpm.

Prior Learning Assessment

This program has no options for obtaining course waiver(s) for prior learning.

Application Process

To apply, go to and complete the CCBC Non-Credit Workforce Training Certificate application.  An email will then be sent with program information and any additional requirements necessary to apply for the program.

Open Entry – No screening or documentation required.

Program Course Sequence

Course Number

Course Title

Course Hours

Textbook Information

(approximate cost; subject to change)



MGT 850

The Role of the Administrative Professional


Materials provided



MGT 853

Core Skills for the Administrative Professional


Materials provided



MGT 851

Communication Skills for Workplace Success


Materials provided



PCA 872

Technology Skills for Today’s Workplace


Materials provided



MGT 851 

Planning and Advancing Your Career


Materials provided



Course Series Totals:





Additional Information

Skills for Success:

Good oral and written communication skills, good interpersonal skills, good organizational skills, good problem-solving skills, ability to work independently and as part of a team, ability to take direction.

Career Opportunities:

Professional administrative assistants work in a variety of industry sectors, in privately held companies, government agencies, and non-profit organizations.

Career Coach

Research your career interests, explore live job postings, take a career assessment, discover which companies in the Baltimore region are hiring, and more.  View a brief tutorial video on how to use Career Coach at: .  Explore career and training opportunities at:

Program Contact Information

Program Coordinator: Priscilla Cheung-Ing | |443-840-​1612​ | Essex BESS 116

Administrative Assistant: Kate Talton | | 443-840-​4483 | Owings Mills Center room 302​

Return to {$returnto_text} Return to: Programs of Study - Search Alphabetically