Program Description
The ManageFirst® Program (MFP), created by the National Restaurant Association Educational Foundation (NRAEF), and managed nationally by National Restaurant Solutions, is a management development program that equips students with the key competencies they need to begin or advance their management careers in the demanding food service industry. This course series prepares students for the ManageFirst® Professional credential and ServSafe® Food Safety certification.
Program Outcomes
Successful Completion:
Successful completion of the course requirements recognizes students as having the academic and practical knowledge needed to succeed in the restaurant, food service and hospitality industry. To earn the MFP credential, students must also complete 800 service hours in the food service industry.
CCBC Credential: Students will receive a Continuing Education Workforce Training Certificate, and will have access to a Continuing Education academic record (transcript).
External Credential: Students will receive a ManageFirst® Professional credential and a ServSafe® Food Safety certification.
Certifying Organization: ManageFirst® Professional, www.managefirst.restaurant.org
Financial Aid and Payment Options
Continuing Education Opportunity Grant
Partial Payment Option (through Nelnet Business Solutions)
Tuition Waiver for those who qualify
Employer/Sponsor Paid Tuition
Division of Rehabilitation Services (DORS)
Local Office of Workforce Development
Program Length
Varies based on electives: 3-4 weeks (5 days/week) or 18-22 weeks (1 day/ week). Courses are offered at CCBC Owings Mills. Program cohorts start three times each year in the Fall, Winter and Summer. This program is offered in a blended format. The first and last day of the class are face to face. The rest of the class is flexible distance learning to suit students’ busy schedules.
Program Requirements
High School Diploma or GED; minimum age of 18
Recommended: Prior food service background is helpful, but not required.
External credential requirement: Must have completed 800 service hours in the food industry (not required for class registration).
Application Process
To apply, go to www.ccbcmd.edu/apply and complete the CCBC Non-Credit Workforce Training Certificate application. An email will then be sent with program information and any additional requirements necessary to apply for the program.
Open Entry – No screening or documentation required.
Program Course Sequence
Students can take course(s) in any order.
|
Course Number
|
Course
Title
|
Course Hours
|
Textbook Information
(approximate cost; subject to change)
|
Costs
T=Tuition/F=Fees
|
|
Core Courses:
|
|
HSL 059
|
ManageFirst® Controlling Food Costs
|
35
|
Text(s), certification exams and materials provided and included in course costs.
|
$519
T-$50/F-$469
|
|
HSL 057
|
ManageFirst® Hospitality and Restaurant Management
|
35
|
Text(s), certification exams and materials provided and included in course costs.
|
$519
T-$50/F-$469
|
|
HSL 038
|
ManageFirst® Hospitality Human Resource Management
|
35
|
Text(s), certification exams and materials provided and included in course costs.
|
$519
T-$50/F-$469
|
|
HSL 016
|
ServSafe® Food Safety Training and Certification
|
16
|
Text(s), certification exams and materials provided and included in course costs.
|
$199
T-$40/F-$159
|
|
Elective Courses:
|
|
HSL 040
|
ManageFirst® Customer Service
|
20
|
Text(s), certification exams and materials provided and included in course costs.
|
$265
T-$25/F-$240
|
|
HSL 058
|
ManageFirst® Principles of Food & Beverage
|
35
|
Text(s), certification exams and materials provided and included in course costs.
|
$529
T-$50/F-$479
|
|
Course Series Totals:
|
176
|
|
$2,550
T-$265/F-$2285
|
|
Additional Information
Skills for Success:
Punctual, prompt and prepared to work; maintains a well-groomed professional appearance; accepts responsibility willingly; ability to follow written and oral instructions and safety rules and regulations; ability to interact with others in a courteous and tactful manner; ability to complete assigned tasks on time.
Career Opportunities:
Food Service Manager
Career Coach
Research your career interests, explore live job postings, take a career assessment, discover which companies in the Baltimore region are hiring, and more. View a brief tutorial video on how to use Career Coach at: https://youtu.be/C7KpznbPYfA . Explore career and training opportunities at: https://ccbcmd.emsicareercoach.com/.
