Mar 26, 2023  
Catalog 2017-18 
Catalog 2017-18 [ARCHIVED CATALOG]

Health Unit Coordinator

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Program Description

This course series prepares students to sit for certification to become a Unit Clerk or Unit Secretary through the National Association of Health Unit Coordinators. A Unit Clerk or Unit Secretary coordinates all functions of a hospital unit. In this entry level position, Unit Clerks schedule support services for patients, triage phone calls and function as the communication hub for the hospital unit.

Program Outcomes

Successful Completion:

CCBC Credential:

Students will be awarded a Continuing Education Workforce Training Cetificate and have access to a Continuing Education academic record (transcript). Upon completion of this training, students are eligible to sit for certification through the National Association of Health Unit Coordinators.

Certifying Organization:

National Association of Health Unit Coordinators

Certification exam cost: $175

Financial Aid and Payment Options

  • Continuing Education Opportunity Grant
  • Partial Payment Option (through Nelnet Business Solutions)
  • Tuition Waiver for Senior Citizens and Individuals with Disabilities
  • Employer/Sponsor Paid Tuition
  • Division of Rehabilitation Services (DORS)
  • Local Office of Workforce Development

Program Length

60 hours, over 6-9 months.

Courses start on a regularly occurring basis.  Check the Continuing Education Schedule of Classes for more information. 

Program Requirements

High School Diploma or GED.

All students must be computer literate and have Internet access.

Application Process

Open Entry – No screening or documentation required.

Program Course Sequence

HIPAA Training, CPR and First Aid classes REQUIRE 100% attendance. Students arriving late to class will not be admitted. Lateness to, or early exit from, class will also result in a failing grade and no refund. Students will then be required to retake the class at their expense.

Course Number

Course Title

Course Hours



Textbook Information

(approximate cost; subject to change)


AHC 360



AHL 719

HIPAA Training



HIPAA Training Online







Handouts online

Prerequisite Totals:


$198 -$218



Included in course cost

Course Series:

AHL 138

Health Unit Coordinator




LaFleur Brooks’ Health Unit Coordinating, 7th Edition

Gillingham and Seibel, ISBN# 978-1455707201


Course Series & Prerequisites Totals:


$918 - $938



Health Unit Coordinator is an online course delivered by WECAREONLINE​.



Additional Information

Course Substitutions

HIPAA AHC 360 can be substituted with AHL 719 or AHC 356. 


Additional Expenses

Expenses beyond the cost of tuition, fees and books include the fee of $175.00 for the certification exam.


Skills for Success:

See Technical Standards at the end of this document.


Career Opportunities:

This is an entry level position with the possibility of moving into other careers. With additional training unit clerks can move into many other positions in a hospital setting.

Career Coach

Research your career interests, explore live job postings, take a career assessment, discover which companies in the Baltimore region are hiring, and more.  View a brief tutorial video on how to use Career Coach at:  Explore career and training opportunities at:

Program Contact Information

Administrative Assistant:

Maria Buttion


Essex, HTEC 005


Program Coordinator:

Lauren Perrera


Essex, HTEC 013

Technical Standards

Technical Standards for CCBC’s Health Unit Coordinator Training Series

The primary goal of The Community College of Baltimore County’s Unit Clerk Series is to adequately prepare students for an entry-level position in a medical facility as a Unit Clerk or Unit Secretary.

The duties of a Unit Clerk require the ability to sit for long hours and focus on the task at hand.  Their duties also require them to have:

  • Outstanding communication skills
  • Empathy for others
  • Strong human relations skills
  • Attention to detail
  • Ability to work well with moderate human interaction
  • Ability to multi-task
  • Computer literacy
  • Problem solving skills


Following is a partial listing of the types of skills typically required for adequate job performance:


Physical Requirements:

A. Sufficient strength and mobility to:

Lift or otherwise maneuver papers/folders/charts/equipment up to 30 pounds

Stand or sit in one area for long periods of time

Work quickly to meet deadlines and/or production requirements

B. Fine motor coordination sufficient to perform precise tasks such as:

  • Perform basic keyboarding functions

C. Adequate vision to:

  • Read and understand displays on computers/laptops/tablets
  • Read and understand forms and communications from all entities

D. Sufficient hearing to:

  • Hear and understand language in person and over the telephone, perhaps under noisy and stressful conditions


Interpersonal Skills and Professionalism:

A. Have the ability to:

  • Work in a professional manner under sometimes extremely stressful situations
  • Pay close attention to detail and recordkeeping
  • Commitment to learning and understanding new technologies, regulations and laws
  • Commitment to following approved standards, guidelines, policies, and procedures
  • Interact in a professional manner with many personalities and attitudes and with people from many different backgrounds
  • Respect and protect patient rights and confidentiality without regard to personal beliefs and judgments
  • Maintain proper certifications required to perform the duties of the profession
  • Accurately utilize all resource material available to remain current in the profession, including attending departmental in-service training
  • Willingness to precept (train) others

B. Sufficient communication skills to:

  • Give and receive accurate written and verbal instructions
  • Carry out all written and verbal instructions
  • Follow proper channels of communication
  • Communicate in a calm and professional manner
  • Communicate clearly and effectively to all team members


Intellectual Ability and Emotional Stability To:

  • Ability to apply critical thinking and problem solving skills
  • Exercise independent judgment to properly perform tasks at hand
  • Accurately utilize all resource material available to perform the task at hand
  • Work calmly and efficiently in a face-paced, stressful environment
  • Maintain calm during emergency situations 
  • Accept feedback from others 

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