AHL 198 - Certified Medical Administrative Assistant

7.5 Continuing Education Units (CEU). This course is not for Credit(s).

This course is designed to prepare students for the role of a medical administrative assistant. This course will provide students with the knowledge and skills needed to communicate with patients and follow supervisor’s directives. Topics to be covered include effective communication, ethics and legal matters, and the use of electronic medical records.

Course Objectives

Upon completion of this course the student will be able to:

1. perform administrative duties in the medical office, such as telephone and reception, appointment management, written communications, health information management, computer use, and medical office management;
2. perform financial management duties in the medical office, such as credit and collections, bookkeeping, banking, dealing with insurance reimbursements, and basic coding;
3. demonstrate both written and communication skills necessary in the medical office; and
4. demonstrate the ability to behave in a professional and lawful manner in the diverse medical office.