Mar 28, 2024  
Catalog 2019-2020 
    
Catalog 2019-2020 [ARCHIVED CATALOG]

Travel Agent Training


Return to {$returnto_text} Return to: Programs of Study - Search by Pathway

Program Description


The Travel Agent online training program will teach you all you need to know to start a travel career. You will learn about the airline industry, ground transportation, hotels and resorts, cruises, tours, international and domestic travel, reservations and pricing, specialty travel, and more.  This program is for you if you want to enhance your travel industry knowledge or jump-start your career in the travel industry.

This online program consists of three modules. You will first participate in a travel career development program, which will teach you the basics of the travel industry, followed by a second module in which you will study geography for travel professionals, focusing on destinations all over the world that you are most likely to recommend and sell to your clients. In the final module you will choose the GDS computer reservation system you wish to study.  Your facilitator will help you to select the proper GDS system to best achieve your career goals.

Program Outcomes


Students will be awarded a Continuing Education Workforce Training Certificate and have access to a Continuing Education academic record (transcript).

Financial Aid and Payment Options


Continuing Education Opportunity Grant
Workforce Development Sequence Scholarship
Partial Payment Option (through Nelnet Business Solutions)
Tuition Waiver for those who qualify
Employer/Sponsor Paid Tuition
Division of Rehabilitation Services (DORS)
Local Office of Workforce Development

Program Length


200 hours, for up to six months.

Program Requirements


Information/Orientation Sessions:
Hospitality Career information sessions are held monthly.  Check the CCBC Continuing Education Catalog for locations, dates and time.

Requirements:
This program is offered entirely online and can be taken on either a Mac or a PC. Students will need to have an Internet connection and email capabilities.

This program is compatible with the Windows XP and later operating systems and IE 7 and later browsers.

Adobe Flash Player and Adobe Acrobat Reader are required for this course.

Application Process


To apply, go to www.ccbcmd.edu/apply and complete the CCBC Non-Credit Workforce Training Certificate application.  An email will then be sent with program information and any additional requirements necessary to apply for the program.

Open Entry – No screening or documentation required.

Program Course Sequence


Course Number

Course Title

Course Hours

Costs

T=Tuition/F=Fees

Textbook Information

(approximate cost; subject to change)

Course Series:

HSL 022

 

Travel Agent Trai​​ning (Module I)

60

$795

(T-$20/F-$775)

The student will have a choice of textbooks depending on which ticketing system they choose for the program.  Textbook cost included with program fees.

Travel Career Development and accompanying workbook

Exploring the World, Geography for the Travel Professional and accompanying workbook

Sabre or Apollo Format Guide

Introduction to Apollo 

HSL 023

 

Travel Agent Training (Module 2)

60

 

$500

(T-$20/F-$480)

 

HSL024

Travel Agent Training (Module 3)

80

$500

(T-$20/F-$480)

 

Course Series Totals:

200

$1795

(T-$60/F-$1,735)

Included in class fees

Additional Information


Skills for Success:
​Since this course is delivered completely online, students will need to have the self discipline to complete all required material on their own.  A course instructor will be available to assist students with questions and to lead online activities during the course of the class. 

Organizational skills, excellent customer service skills, and telephone manner.  Strong communication and sales skills.

Career Opportunities:
Careers as a travel agent selling and booking travel for everything from family vacations, to honeymoons, to corporate travel. It’s their job to cater aspects of the trip to their clients’ needs. As you advance your career, you can even specialize in a specific type or region of travel.

Career Coach


Research your career interests, explore live job postings, take a career assessment, discover which companies in the Baltimore region are hiring, and more.  View a brief tutorial video on how to use Career Coach at: https://youtu.be/C7KpznbPYfA .  Explore career and training opportunities at: https://ccbcmd.emsicareercoach.com/.

Program Contact Information


Program Coordinator: Yumi Kim | hospitalitycareers@ccbcmd.edu | 443-840-4302 | Owings Mills | 305D

Return to {$returnto_text} Return to: Programs of Study - Search by Pathway