Nov 19, 2018  
Catalog 2018-19 
    
Catalog 2018-19

Food Service Manager


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Program Description


​The ManageFirst® Program (MFP), created by the National Restaurant Association Educational Foundation (NRAEF), and managed nationally by National Restaurant Solutions, is a management development program that equips students with the key competencies they need to begin or advance their management careers in the demanding food service industry. This course series prepares students for the ManageFirst® Professional credential and ServSafe® Food Safety certification.

Program Outcomes


Successful Completion:

Successful completion of the course requirements recognizes students as having the academic and practical knowledge needed to succeed in the restaurant, food service and hospitality industry. To earn the MFP credential, students must also complete 800 service hours in the food service industry.

CCBC Credential: Students will receive a Continuing Education Workforce Training Certificate, and will have access to a Continuing Education academic record (transcript).

External Credential: Students will receive a ManageFirst® Professional credential and a ServSafe® Food Safety certification.

Certifying Organization: ManageFirst® Professional, www.managefirst.restaurant.org

Financial Aid and Payment Options


Continuing Education Opportunity Grant
Partial Payment Option (through Nelnet Business Solutions)
Tuition Waiver for those who qualify
Workforce Development Sequence Scholarship
Employer/Sponsor Paid Tuition
Division of Rehabilitation Services (DORS)
Local Office of Workforce Development

Program Length


​Varies based on electives: 3-4 weeks (5 days/week) or 18-22 weeks (1 day/ week). Courses are offered at CCBC Owings Mills. Program cohorts start three times each year in the Fall, Winter and Summer.

Program Requirements


High School Diploma or GED; minimum age of 18

Recommended: Prior food service background is helpful, but not required.

External credential requirement: Must have completed 800 service hours in the food industry (not required for class registration).

Application Process


To apply, go to ccbcmd.edu/apply and complete the CCBC Non-Credit Workforce Training Certificate application.  An email will then be sent with program information and any additional requirements necessary to apply for the program.

Open Entry – No screening or documentation required.

Program Course Sequence


 ​Students can take course(s) in any order. 

Course Number

Course

Title

Course Hours

Textbook Information

(approximate cost; subject to change)

Costs

T=Tuition/F=Fees

Core Courses:

HSL 010

ManageFirst® Controlling Food Costs

30

Text(s), certification exams and materials provided and included in course costs.

$519

T-$50/F-$469

HSL 011

ManageFirst® Hospitality and Restaurant Management

30

Text(s), certification exams and materials provided and included in course costs.

$519

T-$50/F-$469

HSL 012

ManageFirst® Hospitality Human Resource Management

30

Text(s), certification exams and materials provided and included in course costs.

$519

T-$50/F-$469

HSL 016

ServSafe® Food Safety Training and Certification

16

Text(s), certification exams and materials provided and included in course costs.

$199

T-$40/F-$159

Elective Courses:

HSL 006

ManageFirst® Customer Service

15

Text(s), certification exams and materials provided and included in course costs.

$265

T-$50/F-$215

HSL 015

ManageFirst® Principles of Food & Beverage

30

Text(s), certification exams and materials provided and included in course costs.

$519

T-$50/F-$469

Course Series Totals:

121-151

 

$2,021 - $2,275

T-$240

F-$1.781-$2035

Additional Information


Skills for Success:​
Punctual, prompt and prepared to work; maintains a well-groomed professional appearance; accepts responsibility willingly; ability to follow written and oral instructions and safety rules and regulations; ability to interact with others in a courteous and tactful manner; ability to complete assigned tasks on time.

 
Career Opportunities:
​Food Service Manager

Career Coach


Research your career interests, explore live job postings, take a career assessment, discover which companies in the Baltimore region are hiring, and more.  View a brief tutorial video on how to use Career Coach at: https://youtu.be/C7KpznbPYfA .  Explore career and training opportunities at: https://ccbcmd.emsicareercoach.com/.

Program Contact Information


Director: Evelyn Weaver | eweaver@ccbcmd.edu | 443-840-5840 | Hunt Valley | Room 305D

Administrative Assistant: Danielle Bennett | dbennett@ccbcmd.edu | 443-840-4925 | Catonsville, BESS 100

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