PSYC 240 - The Helping Relationship

3 Credit(s).

Teaches effective communication, including listening and empathy skills, the verbal and nonverbal symbolic language, effective interpersonal relating, and crisis intervention. Topics include giving death notifications, understanding cultural diversity issues, assisting in conflict resolution and domestic violence situations, working with substance abusing or mentally ill persons, dealing with agitated individuals and distressed adults or children, and helping people (including one’s colleagues) who may be grieving, depressed, or suicidal. Emphasis is on the practical application of skill sets for helping professionals such as police officers, mental health counselors, nurses and various medical workers, funeral directors, clergy, social workers, teachers, and others. Courses offered once a year (fall or spring).

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