Oct 22, 2020  
Catalog 2018-19 
Catalog 2018-19 [ARCHIVED CATALOG]

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MNGT 159 - Managing Customer Relations and Service

3 Credit(s).

Prepares students to interact effectively with customers and to manage those who provide customer service; studies understanding customer behavior, implementing business policy, and maintaining good will. Course offered fall, spring, and may be offered during additional sessions.

Prerequisite(s): MNGT 101  or written permission from instructor required

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