Oct 31, 2020  
Catalog 2018-19 
Catalog 2018-19 [ARCHIVED CATALOG]

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CSIT 230 - Help Desk Management

3 Credit(s).

Prepares students for employment in the Information Technology (IT) field for jobs in IT Support, IT Training, Software Support, or Help Desk Support. In this capstone course, students will develop a balance of technical skills, problem solving skills, communication skills, and teamwork skills. Course offered fall, spring, and may be offered during additional sessions.

Prerequisite(s): Registration into this capstone course requires consent of the Program Coordinator.

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